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Tuesday, November 27, 2007


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I was there last week. Paul is great. Didn't buy a rug, but will go back with more dollars.
Fun to find this article.


Tell him "hi!"


I just bought two to test and will return one. They're lovely!

Disappointed Customer

It was a total rip-off. While in his dark showroom, De Beer said that I could return it if faulty. When I took the rug home I noticed that it was was damaged, shabby and discolored, almost as if bleached. I immediately called him and he refused to exchange it.

Disappointed Customer

I went to Mr. De Beers based on your article and recommendation.

1.- At no time I asked for a discount, and I paid the full asking price. However, as I was short of cash, Mr. De Beer did not let me pay the other half later, as you mention.. I paid 50% in cash and 50% with a check.

2. I was there with my infant child (who has a disability) and when my son tried to look at the window of his ground floor office, Mr. De Beer stopped him in such a harsh way that made him cry.

3. At that point I tried to get out of there as soon as possible. At no time Mr. De Beer offered to carry the rug until I found a taxi (not even to his doorstep!). I carried it myself, struggling to carry the big rug on one arm while holding my son with the other.

He initially said that I could exchange it. But once my check cleared, he never again answered my emails or phone calls.

The rug is still rolled in my apartment. I can't do anything with it. Grateful if you'd help me returning it and getting my money back.

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